If you didn’t receive your product, follow these steps:

Check Your Email: Look for the order confirmation and download link in your inbox or spam/junk folder.

Contact Support: If you still can’t find it, reach out to us at info@kottz.store with your order number, and we’ll assist you as soon as possible.

Download Issues: If there was an issue with the download link, we’ll provide a new one.

We’re here to ensure you get access to your products without delay!

Yes! All assets can be used for both personal and commercial projects. However, redistribution, resale, or sublicensing of the assets themselves is strictly prohibited. If you have any questions about usage rights, feel free to contact us at info@kottz.store.

After completing your purchase, you will receive a confirmation email with a download link. Click the link to access and download your files instantly. If you don’t see the email, check your spam/junk folder or contact us at info@kottz.store for assistance.

Due to the nature of digital products, all sales are final and non-refundable once the product has been downloaded or accessed. However, if you encounter any issues such as incomplete files or technical errors, please contact us at info@kottz.store, and we’ll do our best to resolve the problem.